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inVue Gives your CSRs More Time!

While your CSRs are answering requests for information that’s printed right on the customer’s delivery ticket or invoice, there’s an upset customer on hold getting angrier every second, billing issues that aren’t being resolved, and new customer inquiries that aren't being handled.

inVue puts key account information conveniently in your customers’ hands, so your employees have more time to dedicate to tasks that make you money.

inVue’s mobile app and responsive self-service portal give your customers easy access to their account information, including service calls, deliveries and payments. inVue also processes online payments, fuel orders and service requests, and writes back to your account management software. Your customers will call on inVue instead of calling your office, and your CSRs can tend to the callers who need real customer service.

Do you want to reduce unnecessary phone calls, ease staffing issues and keep customers happier? Call 800-79-MEDIA or contact us today to learn more about inVue and how it can help your business.