• Contact Us

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    PriMedia NYC
    Empire State Building
    350 Fifth Ave - 59th Fl 
    New York, NY 10118
    Phone: 1-212-601-1960
    Fax: 1-516-222-2357

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    PriMedia Garden City
    401 Franklin Ave
    Suite 310
    Garden City, NY 11530
    Phone: 1-516-222-2041
    Fax: 1-516-222-2357

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    PriMedia Boston
    75 Arlington St.
    5th Floor
    Boston, MA 02116
    Phone: 1-857-241-3722
    Fax: 1-516-222-2357

    Find out how to bring your customer account services online and inVue!
    Call PriMedia at 800-796-3342 for your FREE inVue Customer Account Management consultation, or fill out the form below.

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How InVue Works

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  • /How InVue Works

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Beyond Customer Account Management

Fully secure, inVue allows your customers 24/7 access to their account information. inVue can work in real time with your accounting software or with a one- or two-way transfer of information. For ADDS Energy customers, inVue is SmartConnect ready. Your customers can retrieve their information easily, giving your employees more time to build your business. inVue includes:

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  • Account look-up
  • Detailed account management
  • Automated customer reminders and notifications
  • Dynamic, customized content fields
  • Email capture
  • View balance and previous transactions
  • Easy online payment
  • Support for secure credit card information storage and automatic recurring billing
  • Service contract status and enrollment
  • Budget plan calculator and enrollment
  • Automatic consolidation for multiple account holders
  • Marketing integration and seasonal reminders
  • Service and tune-up scheduler
  • Request delivery
  • Show delivery history
  • Customizable for other account data as requested

inVue Integrates with All Your Customer Programs

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  • Price protection enrollment
  • Risk management
  • Loyalty rewards programs
  • Bill presentment and payment solutions
  • Social media, email and text messaging programs
  • Diversified services cross-marketing

Learn More!

Find out how to bring your customer account services online and inVue! Call PriMedia at 800-796-3342 for your FREE inVue Customer Account Management consultation, or click Contact Us above.

Integrated New Customer Enrollment

With inVue, enrolling new customers just got incredibly easy. inVue can integrate with your account management software to create a new customer. The system will walk the new customer through a simple step by step process, collecting all of the information that you need to do business.

  • Two-way real-time integration with ADDS Smart Connect and other account management software pulls current information and updates with new accounts
  • Replicates your printed credit application and contracts
  • Automatically takes new customers through the enrollment process in minutes
  • Collects all required account information:

  • Contact information
  • Delivery location
  • Tank and fill pipe locations
  • Billing information
  • Employer and credit information

  • Confirms applicant is not already customer
  • Confirms service area
  • Checks credit rating and approves or disallows (based on company-set parameters)
  • Allows for custom messaging at all steps
  • Auto-saves continuously for follow-up on incomplete applications
  • Enables one-time orders or full enrollment
  • Can include customer enrollment in Price Protection, Budget, Service and Loyalty programs
  • Integrates with online payment gateway for immediate completion contracts
  • All accounts are subject to company approval
  • Automatic write-back to ADDS or other customer account management software

Learn More!

Find out how to bring your customer account services online and inVue! Call PriMedia at 800-796-3342 for your FREE inVue Customer Account Management consultation, or click Contact Us above.